LN
Linda N

1 reviews | Active since Jul 2011

09 Jun 2018, 11:53

GRINDERS ARE NOT BEING CLEANED PROPERLY

DOPPIO ZERO IN PINESLOPES ----------------------------------------

I AM ALLERGIC TO PEPPER.

YOUR SALT AND PEPPER GRINDERS ON THE TABLE ARE MIXED UP SO THE SALT LABEL HAS PEPPER IN IT AND VICE VERSA.

ALSO THE ONES THAT ARE CORRECT ARE NOT BEING WASHED PROPERLY.

ALL THE SALT GRINDERS SMELL AND TASTE LIKE PEPPER.

THE WAITER HAD TO BRING ME FINE SALT FROM THE KITCHEN IN A NEW CLEAN BOWL AS I WAS UNABLE TO USE ANY OF THE SALT GRINDERS DUE TO THE LACK OF CLEANING AND THE TERRIBLE TASTE OF PEPPER IN THE SALT CONTAINERS.

THE WAITER WAS AWARE OF THIS YET NOBODY CAME TO CHECK OR APOLOGIZE FOR THIS.

THE FOOD WAS VERY GOOD ALTHOUGH THE CHAIRS ARE TERRIBLE AND UNCOMFORTABLE AND THERE WERE NOT ENOUGH CUSHIONS GOING AROUND FOR EVERYBODY TO USE.

0
Replies (1)
Doppio Zero
Doppio Zero's reply28 Jun 2018, 12:30
Official

We are nothing but supremely apologetic for this very unfortunate incident Linda.

There seems to be many issues we need to address at this restaurant to ensure only the very best for our customers. We at Doppio, take our customer feedback very seriously and we thank you for alerting us to your experience.

We look forward to having you back again so we can showcase the changes that have been made with regards to training, staff improvement and a personal chat with our manager.

Kind Regards

Tarryn Nash

Best regards,