General Manager's terrible attitude and customer service

My husband and i went to Doppio in Sandton city on 2 Dec 2017 He ordered the Pollo di San Paolo and his chicken was almost raw inside as a result he spat it out and reported it to the waiter who sent it to the kitchen Below is the conversation when the manager came to our table Husband: Can i perhaps change the chicken for beef instead, i dont think i can stomach chicken after that ordeal Manager: Sorry sir, then im going to have to put the chicken in a doggy bag and charge you for a different meal Husband: Ag its fine then, ill have the chicken please make sure it is properly cooked Manager bring back the chicken (its cooked) but the roast veggies that went with it are incredibly burnt My husband calls for the waiter again, and complains again Manager comes to the table Manager: I understand youve got another complaint Husband: Yes, i asked to cook the chicken properly, you guys put the the roast veggies in again and its terribly burnt (Note that at this stage the manager is bending over about 5 cms away from my husbands face) and almost whispering in a very intimidatingly Manager: Sir, do you know what roast veggies are Husband: Yes i do, and i know what they were like before i sent it back with the chicken, now its burnt Manager: Well thats your opinion that is it burnt. He then takes the food and says well ill just remove this from your bill

His attitude was absolutely disgusting, he was rude and arrogant in his tone and very unapologetic. We come to these places for good service and good food, we can deal with ****py food if the service is amazing but combine uncooked chicken, burnt veggies and a rude unapologetic manager who is unprofessional and arrogant with authority, its a place we dont want to visit again.