Feeding burnt food to patrons!

Worst food I have ever ordered in my life, they have definately lost a customer in me. Doppio Zero Broadacres sold me a burnt pasta from the bottom right to the top! Not just your ordinary burnt but black and ugly tasting kind of burnt. Head Office tried to make contact but obviously the store didn’t care as nobody even bothered to contact me. Imagine doing that to a pregnant woman! Disgusting!