CV
Carla V

1 reviews | Active since Nov 2015

20 Nov 2015, 20:47

Extremely bad service

Once seated outside we ordered our drinks, it took 45 minutes to bring the drink, the waiter disappeared and didn't take our food order. It then started to rain, after asking the waiter to be moved inside we once again left to sit in the rain. This was unacceptable service and I walked out of a restaurant for the first time in my life.

0
Replies (1)
Doppio Zero
Doppio Zero's reply23 Nov 2015, 13:45
Official
Hello Calakins,

We thank you kindly for your feedback and believe our restaurant manager has already been in touch regarding the unacceptable level of service received...

Please do accept our humblest apologies regarding the issues brought to attention. We have extremely high standards at Doppio Zero and we realize we fell horribly short on this occasion.

We look forward to having you back again soon so that we can showcase a true authentic Doppio Zero experience with food and service second to none.

Have a great day

Kind Regards
Tarryn Nash
Marketing Coordinator

Best regards,