Exceptional service from Thabile Ngcobo

Good morning UMhlanga Doppio

I would like to commend Thabile Ngcobo for the exceptional service she provided during my recent visit. I raised a concern about my steak, as it contained significantly more fat than meat. Thabile handled the situation with professionalism, care, and genuine concern. She went above and beyond to ensure that my meal was replaced promptly and that I left satisfied. Her positive attitude and commitment to excellent customer service truly stood out. Employees like Thabile make a lasting impression, and she is a real asset to your team. If possible, please recognize and reward her for the outstanding service she delivers. L,