NJ
Nishan J

1 reviews | Active since May 2016

01 Jul 2018, 11:28

Doppio Zero waiters have a bad attitude.

Im WAS a regular at Doppio Zero Chilli Lane but my last 2 visits at this restaurant was completely ruined by the pathetic attitude of some of the waiters.

Some of the waiters are really good but there are a few which have a really bad attitude and this reflects on the restaurant as a whole.

Management, please monitor the attitude of these younger waiters as they seem to have a chip on their shoulder which results in a poor dining experience.

0
Replies (3)
Doppio Zero
Doppio Zero's reply04 Jul 2018, 10:37
Official

HI Nishan.

We are so sorry to hear that a few of our staff are ruining the service ethos we have worked hard to build within all our restaurant's. This is completely unacceptable and will be dealt with accordingly.

We thank you for bringing this to our attention and we look forward to having you back with us again to showcase the difference.

Have a wonderful day

Kind Regards

Tarryn Nash

NJ
Nishan J's update04 Jul 2018, 11:40
Reviewer Update
Hi. Thank you for getting back to me. It means a lot when issues like this are taken seriously. I will most definitely return as i really do enjoy going there.
Doppio Zero
Doppio Zero's reply04 Jul 2018, 12:06
Official

Its our absolute pleasure :)

We look so forward to having you back