CR
Catherine R

1 reviews | Active since Jun 2021

24 Aug 2021, 09:39

Brilliant Service

Went to one of my favourite places Doppio Zero at Cradle Stone Mall. The waiter we had on Saturday 21st August was not the most efficient. Food however was excellent as always. We waited about 15 to 20 minutes after we had finished with no service to get our bill. I was annoyed and stood up and went to the tills where there where other waiters and someone who I presume was the manager or owner. I asked if we could please get our bill. The manager took control and got the bill ready in record time and then took us through to the deli and gave us 4 pastries on the house and apologised for any inconvenience. He totally turned the situation around. This level of Customer service is extremely rare and I would like to commend Dopio Zero Cradlestone Mall for the way in which this was handled!

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