Bad Service from manager Wayne

I was at Doppio Zero Sandton on 26/05/2019, my bill added up to R321.00, I used Masterpass to make a payment every receipt they give you has a QR code on, the same transaction of R321.00 went off my account every day I lost R1500 from these people and the Sandton Manager Wayne showed no remorse at all he told me that he cannot be held liable for any third party glitch, using Masterpass or swiping your bank card is one in the same, he said I shouldn’t blame them for happened but then my money goes into their account every day and when they balance can’t they see that there’s extra money, I got treated like trash I need help ..