GD
Godfrey D
1 reviews | Active since Nov 2014
14 Feb 2016, 22:04
A slice of garbage
Today (Sunday 14 February 2016) I stopped by Doppio Zero to pick up a slice of carrot cake for a close friend to enjoy on Valentine's Day. When we tried to cut the cake we realized it was very dry and stale infact it was inedible. Considering the exorbitant price of the cake, you would expect it to be fresh but this was far from the case. I'm absolutely insulted and feel **********. I hope this complaint will be adaquately dealt with as this is unacceptable. R40.00 for a slice of stale cake.! . Absolutely abominable
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Doppio Zero's replyOfficial
16 Feb 2016, 10:26Hello Godfrey deyl,
Thank you kindly for bringing this issue to our attention.
We are humbly apologetic for the poor quality cake received. We strive to give our customers only the very best and we clearly let you down on this occasion.
Our restaurant Manager - Danny has been in contact regarding feedback around this issue.
We sincerely hope you you will accept our apologies and that you will let us know once you have received the email.
Kind Regards
Tarryn Nash
Marketing Coordinator
Thank you kindly for bringing this issue to our attention.
We are humbly apologetic for the poor quality cake received. We strive to give our customers only the very best and we clearly let you down on this occasion.
Our restaurant Manager - Danny has been in contact regarding feedback around this issue.
We sincerely hope you you will accept our apologies and that you will let us know once you have received the email.
Kind Regards
Tarryn Nash
Marketing Coordinator
Best regards,
Doppio Zero's reply16 Feb 2016, 10:26
Official
Hello Godfrey deyl,
Thank you kindly for bringing this issue to our attention.
We are humbly apologetic for the poor quality cake received. We strive to give our customers only the very best and we clearly let you down on this occasion.
Our restaurant Manager - Danny has been in contact regarding feedback around this issue.
We sincerely hope you you will accept our apologies and that you will let us know once you have received the email.
Kind Regards
Tarryn Nash
Marketing Coordinator
Thank you kindly for bringing this issue to our attention.
We are humbly apologetic for the poor quality cake received. We strive to give our customers only the very best and we clearly let you down on this occasion.
Our restaurant Manager - Danny has been in contact regarding feedback around this issue.
We sincerely hope you you will accept our apologies and that you will let us know once you have received the email.
Kind Regards
Tarryn Nash
Marketing Coordinator
Best regards,