1 reviews | Active since Feb 2012
Worst service ever
<p>This is the third time we have had bad service from the Kuilsrivier branch. We ordered online at 18:00 and followed the tracker to see when our pizza was to be delivered. After 46 minutes the tracker indicated that the order was on its way. At 19:00 I tried to call the store, but no answer. I when called 0 ********** at 19:25 and again at 19:31 requesting that they cansel order. The driver arrived at 19:50. I told the driver that I did not want the order, but the driver told me a soppy story and after a while I took the order. The pizzas where cold and terrible. Worst R440.00 spent. I will not use Domino's again. </p> <p> </p>
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-43500
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-43500
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Had a call from HQ on 23 March 2017 informing me that the branch would call me and discuss my complaint. HQ convirmed my phone number, as it seems that Dominos had two numbers, but that was sorted.
Branch did not contact me!
Not happy
Had a call from HQ on 23 March 2017 informing me that the branch would call me and discuss my complaint. HQ convirmed my phone number, as it seems that Dominos had two numbers, but that was sorted.
Branch did not contact me!
Not happy