1 reviews | Active since Oct 2015
WORST PIZZA,WORST CUSTOMER SERVICE FEEDBACK
<p>I have been to dominos pizza phoenix plaza on the 16th september 2016.My husband and i had purchased 3 large pizzas to the value of R179.90.We were pleased as our pizzas arrived within 10-15mins.When we arrived home we were so full hunger and open our boxes to three dry pizzas.The base was ok,there were hardly toppings,we were eating something worst than toast bread.Worst was we had guests at home,which we had purchased the pizzas as well for.On the 19th of september i had called dominos pizza phoenix branch back and spoke to a guy by the name of Naeem who was the so called manager.He told me someone was going to call me back as i requested a refund and kept two slices of pizza to show him what terrible pizzas was sold to us.Noone called me from the store.i had called the headoffice and a consultant attended to my complaint,as i requested a refund from the store.The store had kept my tillslip.I have been calling the head office for the past 3 weeks and i still havent gotten a refund.Dominos pizza phoenix called me last week,imagine after 2 weeks to tell me they can compansite me for a lousy R38 CHICKEN POPS.I SPENT 179.90 TO DRY PIZZAS TO BE COMPANSITED FOR A POPS.I made some calls back to head office and its now going 4 weeks noone has helped , i am not refunded yet.Dominos pizza phoenix is pathetic,so is DOMINOS PIZZA,ITS THE WORST PIZZA I EVER TASTED.i will never support this stores again as i have no joy.Customer service is pathetic.Pizza is PATHETHIC.I just want my case solved and my money back,as the store knows exactly was **** they served us.</p>
Hello Sheena
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, and will follow up
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Hello Sheena
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, and will follow up
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
