1 reviews | Active since Apr 2018
worst customer experience / poor quality food
Domino's Pizza Domino's Pizza (Tygervalley) provides thee worst customer experience. I have bought the large R99.90 deals in two consecutive weeks as its my Friday quick fix.
The 13th of April, i bought the special and it was dry as a desert (like its been standing in the Saharan sun for a good couple of hours) - i left it and carried on eating.
The 20th of April i ordered the same special but this time i added extra cheese to accommodate for the dryness..... same thing.... Dry as a desert (except this time, i paid an extra R44 to cheese it up - which was non existent)
This is where i am disappointed.... I made contact via FB and got a call a day or two after promising me a free special that the manager will make himself and that he will send me details for when i do place another order.. Since then i have received nothing...
You have just lost a valuable customer. You want to make empty promises. You want to compensate me with the same thing USE buy on a regular ( R99.90 is petty cash)
Thanks for nothing
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS- 49143
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS- 49143
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm