What a disaster

Tonight I tried phoning for a delivery - emphasis on tried. This is where I was met with problem # 1: we are not delivering tonight. I the told the person on the line I would come and collect which was followed by a barrage of questions, problem # 2: cellphone number. It took the poor person nearly a whole minute to get the first 3 digits of my cell phone right. Next problem was getting the order through - I ended up having a double tikka chicken with extr cheese played back to me. 2 minutes of repeating myself had now gone by when I decided to rather go there in person so I could point at pretty pictures in the hope of getting the order right. Problem 3: Upon placing my order at the store, I was told they did not have mushrooms, this, now after 10 minutes of trying to order 2 pizzas was when I decided to throw in the towel! Pathetic service, poor staff and apparently poor telephones.