VM
Viv M

1 reviews | Active since Jan 2012

18 Feb 2017, 09:53

Very disappointed with service and pizza

<p>On the 14thFeb I placed an order online at Dominos Glenwood.I am generally very pleased at the service and efficiency however when I went to collect my order there was absolute chaos my order was not ready and i had to wait 20 min only to get home and the pizza was terrible.the base had no flavor the topping was less and the pizza had an overpowering flour taste. Highly dissapointed as I am generally a huge supporter of Dominos</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply19 Feb 2017, 09:51
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 42980
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
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