Utterly poor customer care and service

I ordered pizza on 23 Nov 2018 at 6:06 at Domino's pizza Rock Cottage, Johannesburg which I paid for online. After numerous calls and voice messages left on their system I had to order more food from Uber eats (which was delivered in 10 minutes) and for which I also had to pay (luckily I received my food from them).

Till today, the 26 Nov 2018 I have not received my pizza nor received a phone call from the manager. I again called today and requested the manager to phone me and sort this out, of which nothing happend. The call centre agent assured me that he will log my complaint (seems like my complaint was never logged before) and have the manager sort this out for me. I am not holding my breath.

This is utterly poor customer care and service. Domino's will never see me again.