HP
Hein P

1 reviews | Active since Feb 2016

25 Jul 2016, 09:05

Unfriendly and unhelpful staff

<p>I made an order online, when I arrived at the shop the shop was empty and there was only one pizza that was ready, it took almost 10 minutes for someone to actually greet me and give me my order. And when they eventually decide to give me my pizza I was received in the most rude and unprofessional manner. </p> <p> </p> <p>The staff at Dominoes pizza in Sunninghill are very rude, and not friendly towards customers, and I feel like they are ruining the Dominoes name! Simply because I have experience exceptional service at other Dominoes shops.</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply26 Jul 2016, 16:10
Official

Hello Hein

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 37349


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm