1 reviews | Active since Mar 2012
UMHLANGA ROCKS DOMINOS MESSED UP ORDER
MY WORK COLLEAGUES AND I HAVE BEEN ORDERING PIZZA SINCE TUESDAY AS THE SERVICE WAS GOOD AND THE PIZZA WAS GOOD. TODAY I CAME ACROSS A NASTY MESS UP WITH THE TELLER, CINDY AT THE UMHLANGA ROCKS BRANCH! I WAS IN A MEETING WHEN THE ORDER CAME THROUGH, THEN WHEN I GOT OUT OF THE MEETING, MY COLLEAGUE SAID HE DID NOT RECEIVE HIS COKE THAT CAME WITH THE MEDIUM SPECIAL! I CALLED CINDY, THEN SHE SAYS SHE WILL SEND THE DRIVER WITH THE COKE AND SHE IS SORRY ABOUT THAT, HE HAD SO MANY ORDERS! THIS WAS UNACEPTABLE, I TOOK DOWN HER MANAGERS NAME THANDAZA AND SHE WAS NOT EVEN IN! THEN CINDY TELLS ME THAT THE DRIVER INSISTED THAT HE DELIVERED 2 COKES AND NOT 1, AND 3 PEOPLE WERE PRESENT WHEN THE ORDER WAS DELIVERED! I WANT THIS SORTED OUT IMMEDIATELY, IT MAY NOT BE A BIG DEAL TO DOMINOS BUT AS A CUSTOMER FOR THE PATHETIC SERVICE WE HAVE RECEIVED AND BE CLASSED AS ***** THIS IS UNACCEPTABLE!!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29686
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29686
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
