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Nagendran N

1 reviews | Active since Jan 2011

16 Dec 2016, 13:14

Trading hours not online

<p>Hi , i have placed an order online to for Domino's Pizza at Pietermaritzburg Northway Way Branch. I will like to say that no where on the website does it say store is closed from 12-13:15 for religious reasons.</p> <p>i find this very unacceptable that this information is not on the website. Further more the Mobile Application **** to me showing me the process of the Pizza. When it was no were near the oven. What a bunch of lies.</p> <p>Now if i place an order for delivery "What happens to that 30min PROMISE", thats on your terms and Condition.</p> <p> </p> <p>Guys out there watch the store you order from. be safe and just go to the mall, atleast there you wont be turned away or disappointed like i am. Pizza is a FAST Food, my case not even close.</p> <p> </p> <p>Dominio's stop lieing to your customers.</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply17 Jan 2017, 12:11
Official

Good day Nagendran


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 42172

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm