nM
nthabiseng M

1 reviews | Active since May 2016

09 May 2016, 07:51

took my money for nothing

<p>i ordered pizza some time ago, and tried to pay with my credit card, and i kept getting a response saying my bank declined the transaction, this happened twice, so i gave up. and left it. but now i see 2 transactions went out from my credit card to dominos, for the same amount. that is theft. how dare they take money when their website told me it was declined, and i never received that stupid pizza?! nx! i want that money back, and i'm never even looking at that shop again!</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply12 May 2016, 08:32
Official



Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS-35647


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm