THREATENED AND VERBALLY ABUSED BY DELIVERY GUY

<p>We ordered from the every Friday as we work late on a Friday. Loved the pizza and even had a standing order online. </p> <p> </p> <p>This particular Friday Capitec bank had a problem. When the delivery guy, Michael tried swiping the card it wouldn't go through even though there was more sufficient funds available. He was immediately irritable. My partner explained to him there is a problem with the bank. We live 50m away from the nearest Atm. My partner walked down to the Atm to go withdraw money from a different account. Michael followed him to the Atm. He started swearing at my partner for wasting his time and demanded a huge tip!! My partner gave him a R20 tip which was not good enough for this guy. He swore at the top of his voice and then threatened to hit my partner with his helmet. </p> <p> </p> <p>When my partner got home he was shaking and in a very bad state. I immediately called the Amanzimtoti store and spoke to the manager. She said that she would get the owner to call me. He never called me. An hour later the area manager called. She couldn't give me any answers and said she would call me back. I then called the call centre and lodged a complaint. I was told that someone from head office will contact me within 48hrs. Its now almost 2 months down the line and I'm still waiting for the call. </p> <p> </p> <p>The driver Michael is still doing deliveries for them...</p> <p> </p> <p>I was offered a free pizza by the store manager! I'm sorry for the trauma that you caused a free pizza is a slap in the face!</p>