AM
Annie M

1 reviews | Active since Jul 2012

28 Apr 2017, 12:34

Terrible Service

<p>I ordered 3 pizza on Thursday the 27th at Dominos in Hatfield. The order was taken at 18.03 and the pizza was delivered at 17.30. The phones were not being answered for us to cancel the order and the pizza was delivered cold. No apology was given. this is the second time i have had such a terrible service from Dominos and definitely the last time i order from them.</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply30 Apr 2017, 08:55
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 44631


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm