KV
Kevin V

1 reviews | Active since Aug 2014

25 Nov 2016, 20:48

Terrible service

<p>I placed and online order with domino's pizza in kraaifontein.watching the progress bar it said pizza is delivered and we must enjoy.i looked outside and no one was in site.i called and they have not sent it yet.they said they will be delivering it now.i waited another 20min and still nothing.an hour has passed.i called again and they were not sure so i told the manager to cancel as this is rediculous.with service like that.i will never order from them again</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply26 Nov 2016, 19:40
Official

Good day Kevin


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS-40684


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm