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Nandi N

1 reviews | Active since Apr 2017

26 Apr 2017, 13:22

TERRIBLE OLD PIZZA SERVED

<p>Ordered a pizza at Domino's Pizza Fourways Gardden store at 18h57pm on 21 April 2017 & called in to check on the order for 3 hours before I resorted to going there to fetch it myself. All the while they kept on saying it had left the store & was on it's way, for 3 DAMN HOURS. My friend & I got to the store only to get stale tasting, hard & dry pizza. We only realised this once we got home. I was so disgusted by their service & lack of fresh quality pizza they claim to serve. Sent a complaint the day after & still no one has gotten back to me. Whack. </p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply28 Apr 2017, 10:42
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 44410


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm