1 reviews | Active since Jan 2011
Terrible manager
Called and ordered for delivery. Only my second time ever ordering dominos. Order arrived without the sauces ordered.driver was polite ando apologetic and said would go back to collect. Called manager (andile I think) to complain and she was rude and abrupt telling me it wasn't her / the branches fault it was the drivers fault and fruastratedly asked how far away I was.VERY RUDE. I told her she could have at least started that response with an apology. My pizzas spent 15 minutes getting ice cold waiting for sauces. What a waste. IfIt were nicely explained it was the drivers fault with an apology I would have been much more forgiving as he was lovely but will never order dominos again. Such a pity as the food is good the service is SHOCKING.
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27650
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-27650
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm