Terrible customer service

On 21 Nov I went to the Fourways Gardens store around 9.10. As my partner & I approached the manager closed the door & put a chair on the handle to hold it. We told him the business hours say 10pm closing. He laughed nervously, opened the door & disappeared. The kitchen staff just looked at us as we walked in. My partner asked for service. One of the ladies (Mpume) said they were tired of serving customers. We asked for the delivery number because the one advertised was not working & she basically said that's the only one. Didn't bother to verify.<br> <br> I complained to the supplier on the 26th via twitter, no response. I followed up the next day and was told it would be looked into. I got a call days later asking me if the branch had contacted me which they obviously had not done. On the 21st of December I got an email telling me that the case had been resolved, I rep**** saying that it hadn't and no response since. Highly disappointed and angry for this level of customer service from such a reputed supplier. They wont be getting any more of my Randelas.