1 reviews | Active since Aug 2009
Terrible attitude and service
<p>I arrived at home after a long flight and found some advertising at my apartment from your company. The free delivery part appealed to me as I was tired from the long flight. I called your Umhlanga Rocks branch and was "assisted" by a very unfriendly and unhelpful lady. She asked me for my address but it sounded like her co-workers were having a ball of a time next to her, so much so that she couldn't even hear me. I got annoyed and asked her to tell them to keep quiet for a few seconds so that she could hear me. She comp**** but sadly, still she could not get my address right. How frustrating. I asked to speak to the "manager" who was just as helpful and at this point I realised that I am fighting a losing battle. I expressed my dissatisfaction about the calibre of staff they employ and proceeded to get my food from Pizza Boys, who by the way, got the order right the first time.</p>
Hello Jacques
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CASE 38607
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm
Hello Jacques
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CASE 38607
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino’s Pizza Team
Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm
