YM
Yolandi M

1 reviews | Active since Oct 2012

30 Nov 2015, 20:54

Still waiting!!

On 11/11/2015 i ordered and paid for an order of 181.80 online. When i got to the branch to collect my order, my payment was still not received and i had to pay again, and was told that the refund will be done automatically. On 13/11/2015 my account was debited again with 181.80... Up until today i still have not received mu refund(s)......

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply02 Dec 2015, 10:26
Official
Hello Yolla31,

Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29455

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
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