Shocking Service

<p>My wife and I went to Domino's Pizza, in Glenwood - Durban. We ordered the festive special at 18H53. While placing my order for a bacon and ham pizza, I was informed that they were out of ham. A pizza store that has no ham!!! anyway I changed my order to a Hawaian. We went and took a seat and waited to be called, after given the lady my name when ordering.</p> <p>The family before us had their order messed up and had to wait while only a part of their order was sitting and getting cold. Eventaully they left, disgruntled, and we assumed we would be called next. Eventually at 19H45 my wife walked up to the counter to enquire as to how much longer our order was going to take. at this point we had been waiting for some 52 min. Upon asking the lady she informed my wife that our order had been sitting in the warmer!!!!! When my wife asked we were not called, since we had given my name, she just shrugged her shoulders and said she has asked one of the staff to call us. Next issue - why was the monitor that usually has your name on it with the status of your order not working??</p> <p>By now I was so disgruntled that I just took my order and we left before asking anymore questions. The bad service did not end there, when we got home and opened our pizza boxes, we discovered that the pizza had not even been cut into slices. They were still one whole pizza.</p> <p>We are limited for choice these days, but I will not use Domino's Pizza again and will travel the extra couple of km's and get my pizza from Hub Caps in Morningside.</p> <p> </p>