SHOCKING DISCOVERY AND CALLBACK

<p>I have been buying Chicken Mayo Small Pizza for a very long time and when they have the 1/2 price specials I literally buy them every day from Windermere Branch in Durban South Africa. For a while now, I noticed that they quality had deteriorated and did complain to the manager there who gave me the explanation that the fillings had been changed and that was that and also the price I paid for the small one was not excessive so I accepted the explanation. In May suddenly the price changed which came as a srprise as I always paid R25.95. I made a mistake when ordering on line for the 1/2 price special on Monday and had put the branch that I would collect as Glenwood. I could NOT BELIEVE how delicious the pizza was and tought it was maybe a mistake, well I wne back to Glenwood yesterday and today and it is still the same delicious pizza, so tasty mmm. On Sunday the weather was bad and I wanted to order a delivery and as it had to be over R55 I thought I would just take the Margherita to make reach the amount. Well I requested a thick base, which was not the case, and the pizza was disgusting. I still have it in my fridge hoping to take it back to Glenwood once I had hear back from Dominos Complaints Manager but this is not the case!!!</p> <p>I SENT IN A COMPLAINT ON THEIR WEBSITE ON MONDAY 15th May 2017 and today had to call and spoke to a person who first advised that my complaint had not yet arrived then suddenly he advised me that lo and behold I now had a CASE NO.44941 when I requested that he put me through to a manager he advised that I had to wait to be contacted by the relevant person who deals with complaints.</p> <p>As I live in the Monrningside/Windermere area I really cannot afford driving and using my petrol to go to Glenwood for the Pizza and would have to continually have to add to my order in order forthere to be no deliavery charge PLUS I was advised that Glenwood would not be allowed to deliver to me as it is not in their area.</p> <p>You are going to loose a good clustomer. If you check my record you will see that!!!</p>