TN
Trystan N

1 reviews | Active since Nov 2010

28 Sept 2016, 17:38

Service Woes

<p>The pizza is the best pizza I have ever tasted in my life, as well as maintaining the Dominoes consistency, only to be completely let down by service. </p> <p>For the second time, the Rivonia branch did not have any garlic sauce available. I have contacted head office regarding this complaint a few months back and was assured the error would not rise again. Unfortunately, it definitely did as I placed an order today, they informed me that there was no supply of garlic sauce. Very dissapointed as a promise made to me was let down.</p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply29 Sept 2016, 08:59
Official

Hello Trystan


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 39039


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm