1 reviews | Active since Feb 2017

22 Feb 2017, 13:42

SERIOUSLY PATHETIC

<p>We have ordered from Dominos pizza at Soneike Ipic Centre in Kuilsriver on numerous occasions. EVERY SINGLE TIME we call we have to explain and repeat ourselves, it literally sounds like the person taking our order started working there 2 minutes before we called. More than once we just hung up the phone and ordered from somewhere else. It's SO frustrating because we really like their pizzas, but we would just rather settle for anything else than having to torment ourselves with the pathetic telephonic service. It's ridiculous. I'd move before I phone them again. </p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply23 Feb 2017, 08:41
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 43076
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm