1 reviews | Active since Jun 2016

05 Jun 2016, 19:22

Rude Manager

<p>The Dominos people got my order wrong and the delivery man arrives with a misinterprited order. So i call the Dominos resturant back and i get connected to who i believe is the manager who was rude, blaming me for the incorrect order even though i explained to her where the confusion began. Rather than apologizing or even acknoledging the error, she insists that she is right and ends up hanging up on me. This is the worst service i have ever had and i am dissapointed that they wasted my time and that of the delivery man.</p> <p> </p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply06 Jun 2016, 09:40
Official

Hello Badirile

Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-36073

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm