1 reviews | Active since Sept 2011
Poor Service and Rude Attitude
I have just recieved an order my office placed with Dominos Pizza Windemere<br> <br> Firstly the order was 1 hour late! so much for the 30min or it is free.<br> <br> Your driver then had a argument with one of my staff members downstairs when he said that it is late.<br> <br> The pizzas are ice cold on top of it.<br> <br> We phoned the shop to ask were our pizzas were as they are late and were told to phone back when we received it and the store would compensate us.<br> <br> Well we phoned the store and my Staff member Khumbuza spoke with your Manager Zama who was equally as rude to him over the phone and said that they give zero compensation and they don't do the free if it is 30min late policy either.<br> <br> This is not the first time we have had this type of treatment from this store and we will not be supporting that store anymore.<br> <br> Order 24782<br> 3:33pm<br>
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-28436
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-28436
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
