PK
Philip K

1 reviews | Active since Mar 2009

13 Jan 2017, 20:18

Poor service

<p>I have ordered a pizza online from the Greenside store for delivery. </p> <p> </p> <p>The append says delivered, I have phone the call Centre to no avail, I have tried to phone the store - no answer. </p> <p> </p> <p>I have already paid and yet no delivery and no help from the call Centre. </p> <p> </p> <p>Two hours, people waiting, no communication and ultimately *****ing my money. </p>

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply17 Jan 2017, 15:46
Official


Good day Philip


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS-41952

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm