1 reviews | Active since May 2016
Poor service
<p>Domino's have a 30 minute delivery time policy and your pizza is free</p> <p>Well...I placed a order at 6.50pm and my order arrived at 7.45pm and I live 5 minutes down the road from them</p> <p>I refused to pay but was forced to, as the policy doesn't apply to "busy" nights</p> <p>So...Wat is classes as a busy night and why is it not mentioned beforehand when the order is placed? </p> <p>I order Domino's as I can rely on their delivery time to make other arrangements </p> <p>To make it worse...when we finally sat down to eat, we realised that the ranch sauces we ordered and paid for, was no where to be seen. </p> <p>So while we wait for our sauce/dip to arrive (if it does), I've taken the time to highlight the poor service. Sorry Domino's. ...but you've lost a once loyal client due to a very poor experience this evening </p>
Hello Shawn
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-36162
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm
Hello Shawn
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-36162
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm