MR
Marc R

1 reviews | Active since Sept 2010

23 Oct 2015, 18:48

Poor quality pizza was late

This is the second time we have ordered from Dominos. We will not order again. The pizza was dry and tasteless. Definitely not value for money. To top it all off, it took 35 minutes to delivery. Five minutes after the promised time.<br> <br> You need to think about increasing the quality of your pizzas if you are wanting to keep customers coming back.

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Replies (1)
Domino's Pizza
Domino's Pizza's reply26 Oct 2015, 12:55
Official
Hello risenashes,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-28876

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm