1 reviews | Active since Dec 2015
poor customer service
I , Mrs Prahaladh have visited a Domino's outlet for the very first time and had an alarming experience and a bad first impression. Firstly I tried calling the store a few times at midday today and nobody answered.. I then called Atholl Heights branch who confirmed the tel. no. I then took a walk to the store and waited to be attended. The ladies working there saw us but did not acknowledge our presence. I then loudly asked if I was going to be served.A few minutes later after mumbling a lady walked towards the till. I placed my order for a traditional small pizza for R34.90 and noticed another price of R24.90. Since your menu does not mention the difference between them I asked what the difference was and was scoffed at as if it was obvious.Whilst waiting i mentioned to her that i tried calling and she rep**** with an irritated tone \we are very busy and have 7 orders". I find her attitude totally unacceptable."""
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-31783
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-31783
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
