1 reviews | Active since Oct 2017
Pizza slapped a frown on my face
Dear Dominos Chatsworth while I walked into your facility with a huge smile on my face one that I had carried along with me while purchasing products from the centre. I found it was very quickly distorted upon the service I received from your very *********** staff.
First they ignored my mom And I they seemed unmotivated and just all round fed up with their situation.
Then we were served and told the wait would be 10minutes .. at that point there was another customer named Megan unknown to me awaiting her order. My mom decided she will continue shopping and I left to buy myself sweets to curb the hunger that brought me into ur facility ..
Upon returning a few minutes later my name was up on ur leader board starting 3 minutes left so I took a seat and patiently waited Megan took it upon herself to come sit next to me and complain about her wait and how her order was now mixed up with someone else’s she then waited another 20minutes with the 15minutes prior to what was advised to her .. I listened and thought oh well just an exaggeration UNTIL the very same thing started happening to me..
The leader board said order ready so I woke up said my goodbyes to Megan and waited at the counter EVERYONE IGNORNED ME so I said excuse me my order should be ready now ..
The delivery guy came my way while wiping his nose he asked me to hand over my receipt so I said no because I didn’t think that was very hygienic my Name Lidal so he said ok I’m check the boxes brought back a small when I ordered a large with the name Bilal in it ..
So I said that’s not my Order he then produced to a scream for help from the ladies behind the counter with the ovens ..
Never washed that hand that wiped his nose just went n touched something behind where the ovens were ..
I then called another helper and she said ok I will bring u ur order I gave her my cash slip she then she brought me two boxes I knew this was wrong I only one large so I took the time to read the name it said Megan on it WRONG AGAIN.
By this time my mom had come back from shopping at the watch store in level one by shoprite and going to Woolies for the tin roof ice cream ..
I was still waiting ..
It was then my order was placed into the oven n when I questioned it I only got “oh my god !” In return
Brought the pizza home and the chicken was stale .. dry and by then I knew at no point was I going to drive back to a facility that had already wiped by smile off my face with the mannerism and etiquette served to the people of chatsworth.
Truth be told with so many complaints I’m surprised such ********** behavior is still being allowed to carry on there is a complaint on her every week or two ..
People deserve treatment as well as food they pay for. Just because the store is serving and area previously regarded as poverty stricken does not mean the stigma gets to stay.
It is a franchise that is well rendered and should be tendered as such.
I’m sorry if my truth contradicts the epitome or the personification of the illusion but it is what it is and I’m not the only one who has been dissatisfied or disappointed and while food always puts a smile on my face the uncer*****y of what my people in Chatsworth are facing daily is sure as the gods truth wiping away every trace of it thank you kindly
And from my experience irrespective of time of day in the service industry the last person is to be treated just as same as the first person that walks in.
Thank you once again for the call I hope my feedback helps.
And from my experience irrespective of time of day in the service industry the last person is to be treated just as same as the first person that walks in.
Thank you once again for the call I hope my feedback helps.
