AG
Andre G
1 reviews | Active since Dec 2009
02 Nov 2015, 20:03
Pay twice for 1 meal and wait a week for refund
This is pathetic<br> <br> I tried to order online saying R79.90 is too much for a cash payment!<br> <br> I do the online option and it says a technical error has occured and I need to wait 4 - 5 working days for refund!<br> <br> I end up having to call the shop, costing a call and having to pay cash with this funds out of my bank account for a whole week!<br> <br> I wanted to pay cash first but I stupidly trusted Dominos Pizza!<br> <br> If this is the case then how safe are my credit card details and other information I have provided through your web page?!<br> <br> This is poor service and what a first impression of Dominos Pizza!
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Replies (1)
Domino's Pizza's replyOfficial
03 Nov 2015, 11:55Hello andreg,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29116
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29116
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Domino's Pizza's reply03 Nov 2015, 11:55
Official
Hello andreg,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29116
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-29116
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm