RM
Rowan M

1 reviews | Active since Aug 2018

09 Aug 2018, 20:31

Pathetic Service and Delivery

Pathetic service!!! I order from domino's pizza at least twice a month but after today I will NEVER do so again! 2 hours for the pizza to be delivered, ice cold, soggy disgusting. My family decided to go to bed without eating the disgusting pizza I paid for, I'm very disappointed in the service delivery and I had to call them countless times just to find out if the pizza will arrive...... A really upsetting evening for my family and they've just lost many customers due to this.

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply10 Aug 2018, 08:30
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 49870

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm