KN
Kamohelo N

1 reviews | Active since Sept 2016

30 Sept 2016, 14:31

Pathetic Service

<p>I went to Dominos Pizza at Florida Junction. My bill was overcharged by a R 100 and when I complained the manager on site gave attitude with her unsincere apology. She then orderd me to contact my bank for assistance instead of solving my query herself. She put me on the phone with her supervisor who told me to bring my bank statement of proof of payment. . . and that's just a long story short. </p> <p>nonetheless, their services is disgusting and I left with no pizza or a problem solved. </p>

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Replies (1)
Domino's Pizza
Domino's Pizza's reply01 Oct 2016, 12:36
Official

Hello Kamohelo


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 39127


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm