1 reviews | Active since Jun 2016
Paid more than expected what a ******* first time at dominos last time at dominos
<p>When you go in you order say a regular large pizza at R79.90 and when the person says double or triple cheese ypu dont realise that they are going to charge you and additionAl R13.90 per each </p> <p> </p> <p>My coke was priced at R14.90 plus my sons cream soda plus my double cheese and my pizza came to R137.50 </p> <p> </p> <p>I had no idea that ypu guys charge more for a buddy then a 2L at spar </p> <p> </p> <p>As well as when you say double oe triple ypu make it seem like if you order a triple that ypu would pay more ypu really should disclaim that you are charging double cheese not like it's a simple choice first time at dominos last time at dominos I would rather pay the R140 for two pizza special at other pizza places. </p> <p> </p> <p>What a ******* </p>
Hello Samantha
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-36292
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm
Hello Samantha
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-36292
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm
So Domoninos came back to me with the LOVELY automatic response of above - Thanking me for my suppport and then telling me to buy another pizza! Clearly they do not read their messages Which is very disappointing when you read Facebook posts about the manager of Debonairs who sends an apology sms 2 minutes after recieving a complaint from one of his customers ! Clearly Dominos is not customer centre or care what their customers say! You did send me a automatic email response asking if I had spoken anyone I said no, and then you just forwarded me the above email again!!!
Thank you Dominos we will no longer need your services and I will be sure to tell all ALL the people i meet and know not to use you, its not exactly like you have a unique product and since word of mouth is such a powerful thing!
So Domoninos came back to me with the LOVELY automatic response of above - Thanking me for my suppport and then telling me to buy another pizza! Clearly they do not read their messages Which is very disappointing when you read Facebook posts about the manager of Debonairs who sends an apology sms 2 minutes after recieving a complaint from one of his customers ! Clearly Dominos is not customer centre or care what their customers say! You did send me a automatic email response asking if I had spoken anyone I said no, and then you just forwarded me the above email again!!!
Thank you Dominos we will no longer need your services and I will be sure to tell all ALL the people i meet and know not to use you, its not exactly like you have a unique product and since word of mouth is such a powerful thing!