Online Ordering Causes Customer Financial Loss

Tried ordering two pizza's online, the web-portal encountered an error, thus I tried again, and received another error. Due to the family being hungry I opted to order and pay cash instead.

However both amounts were deducted from my bank account. To date, only one amount has been reversed, Domino's still owes me R129.80. I have repeatedly created support tickets, and nobody has even responded or called me relating to this matter. Now I have paid twice for a single order.

My warning to all customers, beware, the Online portal for Dominos is a ****, if their system encounters an error, you will battle to get your money back.