MM
Michael M
1 reviews | Active since Jan 2010
01 Mar 2016, 18:10
ONLINE ORDER SYSTEM DOESNT WORK EVER!!!
So since December 2015 I have been trying from time to tine to place an order online for delivery, IT NEVER WORKS! I always have to phone,whats the use of the discount voucher I was sent on sms if it ONLY works for online orders? Then today I phone, place an order for a pizza, just to be phoned back 5 mins later and be told sorry sir the order cant be processed cause its under R50, *** not tell me this while I`m on the phone? USELESS SERVICE FROM A USELESS COMPANY,. this has been the service right from when it still was SCOOTERS pizza, I have tried time and time again to give this shop an opportunity to fix their faults, but I guess some companies will never change.
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Replies (1)
Domino's Pizza's replyOfficial
02 Mar 2016, 16:59Hello g0l1ath,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33722
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33722
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Domino's Pizza's reply02 Mar 2016, 16:59
Official
Hello g0l1ath,
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33722
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-33722
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm