1 reviews | Active since Oct 2011

26 Aug 2016, 16:33

Old chicken with no taste

<p>I ordered a large chicken mayo pizza from Domino's Alberton and it was completely tasteless with old off cut pieces of chicken and bone on it. It was one of the worst pizzas I have ever had and I normally love Domino's. This is the 2nd time this has happened and I won't be ordering from there again.</p>

0
Replies (3)
Domino's Pizza
Domino's Pizza's reply29 Aug 2016, 08:02
Official

Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 38204


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team



Customer Service Team Leader
0861 DOMINOS (0 ********** 667)
International Dial : + ********** 7212
Monday to Sunday
10:00 am - 22:00 pm

's update02 Sept 2016, 07:59
Reviewer Update

I have rep**** to your request for my cell phone number, please feel free to contact me at anytime.

's update06 Sept 2016, 16:23
Reviewer Update

After not getting a call from Domino's I got the following message ... so much for guarenteeing to fix it!

We have delivered on our guarantee to fix it! CAS-38204-33X1RH has now been closed, by our Domino’s Pizza Customer Care team. We have summarised below your interaction:

Case Number: CAS-38204-33X1RH

Subject Line: Old chicken with no taste

Case Closure Summary: