LD
Lethabo D

1 reviews | Active since Feb 2016

30 Sept 2016, 22:17

NO PIZZA DELIVERED

<p>Ordered pizza at 20:15 30/09/2016 from Dominos pizza Fordsburg</p> <p>No pizza delivered still at 22:20. Cannot call store, line always busy.</p> <p>order status on tracker only changed at 22:00. </p> <p>WHAT MUST I DO WITH PIZZA I ORDERED MORE THAN 2 HOURS AGO ? </p>

0
Replies (3)
LD
Lethabo D's update30 Sept 2016, 22:19
Reviewer Update

ORDER DETAILS #19874

Domino's Pizza
Domino's Pizza's reply01 Oct 2016, 12:59
Official

Hello Lethabo


Thank you for taking the time to submit your experience through the Hello Peter website.

We have logged your case, with interaction number CAS- 39128


Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.


The Domino’s Pizza Team

Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm

LD
Lethabo D's update12 Oct 2016, 11:34
Reviewer Update

Got a call from Dominos pizza Fordsburg.

Apology accepted, Free Pizza Appriciated.

thank you Linda