1 reviews | Active since May 2015
No pizza after 3 hours of waiting
2 weeks ago I called the new Doninos place in rockcotage at 6pm. Gave the guy my order (took about 15mins to get it right). <br> They said it will take about 40mins to deliver,an hour passed song called back and they said that they don't have any orders for me and the guy who was hepling me on the phone kept telling me to hold on so he can talk to the driver(14mins on my cell phone)<br> So I asked to speak to the manger he took my order down AGAIN and said it will be delived in 35mins and this is at 7pm. Another hour gose by and still no pizza. So I called in AGAIN and they said that the oven isn't working but it's working again and they will send my pizzas out right away 8pm. Comes to 9pm and still no pizza. So i called in AGAIN and no one could give me an answer to where my pizzas are!! So i canceled the order after hanging for 10mins waiting for the manger. 9:30pm I get a call from the delivery guy saying his at my gate with the pizza,I told him to take it back Becos I canceled the order. I never ever order from tham again!!
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-24911
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-24911
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
