BM
Boitumelo M

1 reviews | Active since Jun 2015

18 Jun 2015, 14:31

No delivery

Ordered a pizza at 1130 and it was never delivered. Called the branch multiple times and was informed that there was only one driver working today hence all the delays. after being reassured on multiple occasions that the pizza was on its way 3 hours laters it still has not been delivered. So much for the 30min delivery promise.

0
Replies (1)
Domino's Pizza
Domino's Pizza's reply22 Jun 2015, 14:17
Official
Hello tunam8,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-26089

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm