1 reviews | Active since Feb 2015
Never Get What I order!!!
A few weeks ago, I went into Dominoes Table View and placed my first order, I ordered 2 large pizzas on a thin base, after waiting about half an hour for my order even when the board said it was completed, the sales assistant came out and said an error had been made and the pizza's where made with a thick base rather than a thin base. Would we accept it like that? After 30 minutes of waiting, we agreed to take the pizza's with a thick base. Tonight... due to load shedding the only place open in the area is Dominoes Pizza, so we go in and order 2 double bacon and cheese Pizza's on a thin base. After waiting 20 minutes, the same sales assistant lady comes out and says, there has been an error, they have made one a meaty Pizza instead of the Bacon and cheese and basically it is the same thing so would we take that? No!!!! Why can't Dominoes Pizza give a person what they have ordered. If you want me to leave it up to Dominoes what I am supposed to eat, then why give me a menu in the first place to choose from? Then as a slap in the face, the one pizza we did take \Double Bacon and cheese"when I got home"
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS-26353
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS-26353
Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.
We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.
The Domino's Pizza Team
Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm
