SO
Stefan O

1 reviews | Active since Feb 2015

16 Oct 2015, 18:55

NEVER answeres the phone

On 3 separate nights around 6pm I have called this branch for about 10min over and over again, no answer. It's very frustrating. Heard similar complaints about people standing in the actual branch while the phone rings constantly and no one answers, everyone just goes about their business as if nothing is happening. The staff is plane lazy and do not want to deliver. Also the times I got through the pizza has never arrived even close to 30 min after I order, always an hour or more

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Replies (1)
Domino's Pizza
Domino's Pizza's reply19 Oct 2015, 15:01
Official
Hello 19bcr13,


Thank you for taking the time to submit your experience through the Hello Peter website.
We have logged your case, with interaction number CAS-28558

Dominos Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Kindly note that one of our Customer Care Agents will be in contact with you soon to discuss your Customer experience.

We look forward to welcoming you to one of our Stores or delivering a delicious taste experience to your door.

The Domino's Pizza Team


Customer Service Team Leader
0861 DOMINOS (***7)
International Dial : +***
Monday to Sunday
10:00 am - 22:00 pm